Maximum Availability
We know that efficient service starts with ease of use. Our user-friendly support solutions enable quick error analysis, simple maintenance steps, and targeted optimization—either directly by your team or with support from our experts.
Project Support & Consulting
Our service team is always there for you and is ready to assist with any technical or organizational questions—without long wait times.
Remote & On-Site Support
Whether it's rapid remote troubleshooting or on-site support, we ensure minimal downtime and maximum productivity.
Training & Knowledge Transfer for Your Team
We equip your team with the skills to operate and further develop cobots and robotic solutions on their own—without any programming knowledge.
Custom Support Solutions
From initial setup through ongoing operations to continuous improvement: Our support solutions are tailored precisely to your needs. Whether it’s remote support, training, or on-site service—Gessmann is here to support you.
Answers to the most frequently asked questions about our products and services.
Can I have additional staff retrained at a later date?
Of course. Regular training sessions, refresher courses, or individual workshops are available at any time.
Is support available during normal operations?
Yes, typically via:
• Remote Support
• Hotline
On-site Support
Customers receive prompt assistance with questions, updates, or process optimizations.
Do you offer support for programming new applications?
Yes. Support includes:
• Development of new programs
• Optimizing existing processes
• Support for process changes
This allows the cobot to be used flexibly for new tasks.
• Easy program exchange using the export function
Is it possible to operate a cobot even without prior knowledge?
Yes. Cobots are designed to be intuitive and can be programmed using drag-and-drop, graphical user interfaces, or manual guidance.
This training course covers the most important fundamentals for safe and productive use.
What training will my employees receive on working with cobots?
There are hands-on training courses for operators, programmers, and maintenance technicians.
In the process, they learn about teach-in, safety functions, programming, and troubleshooting, among other things.
Contact our team of experts
Customized solutions for your application—tailored to your needs and delivered with expertise.
Contact Request
We look forward to hearing from you!
Use our contact form, give us a call, or visit us
Meet us in person.
W. Gessmann, LLC
221 Eppinger Street
74211 Leingarten, Germany
74193 Schwaigern, Germany
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