From Planning to Day-to-Day Operations
A key benefit for our customers is the high degree of autonomy: Our robotics solutions are designed so that they can be operated and flexibly expanded without in-depth IT or programming knowledge.
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Through intuitive user interfaces and targeted training programs, we empower our customers to drive their own automation efforts, scale their systems, and adapt them to new requirements.
Project Support & Consulting
Our service team is always there for you and is ready to assist with any technical or organizational questions—without long wait times.
Remote & On-Site Support
Whether it's rapid remote troubleshooting or on-site support, we ensure minimal downtime and maximum productivity.
Training for Your Team
We equip your team with the skills to independently operate and further develop GESSbots and robotics solutions—without any programming knowledge.
Your Partner for Every Automation Project
And one thing always remains true: Our customers are never on their own. Gessmann supports every project as a reliable partner—from concept to commissioning. For complex automation solutions, such as matrix production or machine integration, we can handle the implementation directly upon request or draw on our strong network of partners.
Answers to the most frequently asked questions about our products and services.
How quickly are replacement parts available?
Common components are readily available.
Critical components (e.g., laser scanners, batteries) can be kept in stock upon request to minimize downtime.
Will my employees receive training on how to use the system?
Yes, training sessions are included in the service package.
Training sessions are available for operators, technicians, and process managers to ensure that the system is used safely and effectively.
What maintenance intervals are required?
Depending on the model and operating environment, AMRs are typically serviced every 3–12 months.
During this process, sensors, wear parts, batteries, and the software are tested and optimized.
What happens if an AMR stops working or a malfunction occurs?
The service offers quick assistance via:
• Remote Diagnosis
• telephone support
On-site visits as needed
Goal: Minimal downtime and a quick return to operation.
How does the service ensure that my AMRs work reliably?
Through regular maintenance, software updates, and preventive inspections.
Any potential problems are detected early, before they lead to outages.
Contact our team of experts
Customized solutions for your application—tailored to your needs and delivered with expertise.
Contact Request
We look forward to hearing from you!
Use our contact form, give us a call, or visit us
Meet us in person.
W. Gessmann, LLC
221 Eppinger Street
74211 Leingarten, Germany
74193 Schwaigern, Germany
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