Service

GESSbot
Service & Support for Your Automation

From Planning to Day-to-Day Operations

Service & Support
For maximum system availability

A key benefit for our customers is the high degree of autonomy: Our robotics solutions are designed so that they can be operated and flexibly expanded without in-depth IT or programming knowledge.

 

Through intuitive user interfaces and targeted training programs, we empower our customers to drive their own automation efforts, scale their systems, and adapt them to new requirements.

Gessmann Employee Inspects the Inner Workings of the Gessbot
Gessbot System Integration

Project Support & Consulting

Our service team is always there for you and is ready to assist with any technical or organizational questions—without long wait times.

Remote & On-Site Support

Whether it's rapid remote troubleshooting or on-site support, we ensure minimal downtime and maximum productivity.

Training for Your Team

We equip your team with the skills to independently operate and further develop GESSbots and robotics solutions—without any programming knowledge.

Your Partner for Every Automation Project

From Concept to Commissioning

And one thing always remains true: Our customers are never on their own. Gessmann supports every project as a reliable partner—from concept to commissioning. For complex automation solutions, such as matrix production or machine integration, we can handle the implementation directly upon request or draw on our strong network of partners.

A Gessmann employee laughs, leans on the cobot, and gives a thumbs-up.
FAQ

Answers to the most frequently asked questions about our products and services.

Setup is relatively quick:

• Mapping the surroundings
• Definition of the processes
• System integration
• Test run and training

During operation, the system runs largely automatically in the background—operators need to intervene only minimally.

Absolutely. Fleet management is scalable:

• Additional AMRs can be integrated at any time
• New layouts, facilities, or production areas can be flexibly integrated
• Different robot types or manufacturers are also possible (e.g., via VDA 5050)

This makes it a safe long-term investment.

Yes. Modern systems can be easily integrated with WMS, MES, ERP (e.g., SAP), or conveyor systems.
This enables automatic transport orders and seamless integration into existing processes.

Highly secure: Fleet management monitors all robots in real time, controlling priority, speeds, and restricted zones.
This minimizes collisions and risks—even in areas where people are working.

A fleet management system ensures that all AMRs work together efficiently.
It reduces wait times, prevents traffic congestion, increases transport capacity, and lowers costs through optimized routes and less downtime.

Contact our team of experts

Customized solutions for your application—tailored to your needs and delivered with expertise.

Contact Request

We look forward to hearing from you!

Use our contact form, give us a call, or visit us
Meet us in person.

W. Gessmann, LLC

221 Eppinger Street
74211 Leingarten, Germany

17 Siemensstraße
74193 Schwaigern, Germany

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