Report a Vulnerability

Secure Transmission of Vulnerability Reports
Report Vulnerabilities (PSIRT)

If you have discovered a potential vulnerability in our products, firmware, or software, please contact our Product Security Incident Response Team (PSIRT) confidentially.

Contact

Email: psirt@gessmann.com
PGP Key: Download PGP Key
Fingerprint: 87E2 8977 E658 5AF6 8F65 69D9 1979 B273 0E72 AB30

Please include the following in your report in German or English Please include the following information, if possible:

  • Product, part number, serial number, version, and, if applicable,.
  • Affected components
  • Description of the Vulnerability
  • possible effects
  • Steps for Reproduction
  • Technical Documentation
  • Operating Environment and Relevant Configuration
  • Your contact information
  • Information regarding a transaction that has already taken place or planned release

Please avoid submitting personal data or confidential information about third parties unless it is necessary for analyzing the vulnerability.

General support inquiries should be sent to this contact address neither processed nor forwarded to our customer support team.

 

For more information on coordinated vulnerability disclosure, see Disclosure Policy.

General Support

For general support inquiries, replacement parts, commissioning, repairs, or business-related matters, please contact our regular customer support.